Semester Live Courses: Refund requests are reviewed by BYU OHS personnel according to the following timeframes:
- 0–10 school days (including days before the semester begins): Full refund, minus a $30 course drop fee (Fee applies only if the course is not replaced with another course.)
- 11+ school days of the semester: No refund
Flex On Demand Courses: Refund requests are reviewed by BYU OHS personnel according to the following timeframes:
- 0–21 calendar days from the registration date: Full refund, minus a $30 course drop fee (Fee applies only if the course is not replaced with another course.)
- 22+ calendar days from the registration date: No refund
Refunds may take six to eight weeks to process. Service, processing, program, enrollment, and application fees are non-refundable. To request a course refund or to withdraw from BYU OHS, please contact us at highschool@byu.edu.
Exceptions
Exceptions to refund restrictions may be granted in rare circumstances. Follow this formal petition procedure:
- The student/Parent sends a written petition to the principal.
- The principal reviews and gives approval or denial in writing to the student/Parent. The principal has the final decision-making authority, subject to review by the superintendent.
