Policies

Governance

The BYU Continuing Education High School Online Learning Education Services Agency (“BYU High School Online Learning” or the “ESA”), also known as BYU Independent Study, is a collaborative segment of the BYU Division of Continuing Education (the “Division”) comprised of personnel and resources dedicated to and supportive of its diploma-granting BYU Online High School (“BYU OHS”) and its BYU Independent Study High School (“BYU IS-HS”) courses offered for transfer of credit to other secondary schools. The Division is a division of Brigham Young University (“BYU”), a private, non-profit, religious institution of higher education located in Provo, Utah. BYU OHS is therefore a Utah-based private online high school.

The governance function of the BYU High School Online Learning Governing Body (the “Board”) is to perform informed oversight to ensure that BYU OHS and BYU IS-HS activities align with the Division’s mission and values, and to achieve measurable progress toward the Board’s vision for high school online learning. The governing body sets policy and may entertain policy exceptions or may delegate consideration and approval of policy exceptions to the Superintendent. All Board members participate in board training at least annually.

The Board is comprised of the Dean, Associate Deans, and Managing Director, Finance and Business Services of the Division. The Superintendent is the Associate Dean to whom the Director of Online Learning and Principal report. Non-voting Advisors to the Board may include, at the Board’s discretion, the Principal; the director of the Division’s Department of Research, Evaluation, and Data Analytics; Division legal counsel, and other Division or Church Educational System personnel familiar with information that may be helpful to the Board’s informed decision making, such as familiarity with the learning community, target audience, and other learning institutions.

A quorum of the Board is present whenever three or more voting Board members, intending to act as a quorum of the Board, deliberates or acts upon matters relevant to BYU high school online learning. The Board may meet, deliberate, and act by majority vote of a quorum in any in-person, telephonic, or electronic means, whether instant or serial, which enables all present to be apprised of the decision at hand, materials being used to inform the decision, and the deliberative contributions to consideration of the decision by other Board members. Record-keeping shall be by any means or variety of means approved by the Board.

The Board’s authority arises from authorization by the Board of Trustees of Brigham Young University for the Division of Continuing Education to offer high school courses and a high school diploma. The Board is accountable to the Dean’s Office Council of the BYU Division of Continuing Education to accomplish its purpose competently, conscientiously, and effectively.

The Board’s mission, vision, and values therefore arise from BYU’s and the Division’s, mission, aims, and values.

Vision, Mission, and Values
Vision

BYU OHS should extend the spirit of a BYU education by providing high school students with experiences that fulfill the mission and aims of a BYU education.

Mission

BYU OHS provides spiritually strengthening, intellectually enlarging, and character-building high school education and student support for a wide variety of students in safe online learning environments where qualified teachers, leaders, and student support educators utilize best practices for online learning. 

Values

BYU OHS is family-centered and BYU Aims based. Our values are reflected in terms of the BYU Aims, namely that BYU OHS should be spiritually strengthening, intellectually enlarging, and character building, leading to lifelong learning and service.

Parents and other Responsible Adults

BYU OHS welcomes and appreciates parents, guardians, and other individuals responsible for students. In these policies, we use the terms “Parent” and “Parents” to refer to parents, legal guardians, and others responsible for students.

BYU OHS also welcomes properly enrolled students who are 18 years of age or older. Some policies that mention a Parent or Parents also apply to students who have reached the age of majority.

Please contact BYU OHS personnel in the event of any doubt as to the applicability of any policy to any individual.

Policies and Management Plans

BYU OHS honors and adheres to the BYU policies and protocols, the Division policies, and the ESA Management Plans as updated from time to time.

By registering and enrolling, all BYU OHS students and their Parents agree to honor and adhere to all policies listed on our BYU OHS policies page as they pertain to the student and/or the Parent and as updated from time to time.

School Improvement

Policy development and change are supported by our school improvement planning and implementation and informed by qualitative and quantitative data, including student performance, evaluation, quality assurance surveys, communication between students, Parents, school personnel, and personnel with expertise in the processes of school improvement.

Accreditation

BYU High School Online Learning is fully accredited by Cognia and MSA-CESS. Our accreditation does not extend to our curriculum. Our accreditation is not transferable. BYU High School Online Learning does not partner with any non-accredited institution under any circumstances.

Application and Admissions

All prospective BYU OHS students and/or Parents must complete the following application and admissions steps:

  1. Apply to BYU OHS and pay the non-refundable application fee.
    1. Students will need a BYU Net ID to access the application and to enroll. Students will receive a Net ID when they create a BYU account at accountcreation.byu.edu.
    2. Students can complete the application at hs.byu.edu/apply. There is a non-refundable application fee. Parents should help students fill out the application, which requires both student and Parent information. 
    3. If students’ intent is to transfer already-earned high school credit to BYU OHS, students must submit unofficial transcript(s) in the application for us to evaluate.
  2. Attend or watch a BYU OHS Information Session.

At this point, students may receive conditional acceptance, which is contingent upon all other application and admissions steps below being completed.

  1. Official Transcripts are due before the Add/Drop/Withdrawal Deadline. Enrollment is not complete until the official transcript has been received and evaluated and any transfer of credit (or denial thereof) has been agreed upon by BYU OHS and the student and Parent.
    1. Students who have completed any high school credit must submit an official transcript to BYU OHS for evaluation from each previously attended accredited high school from which they have received credit. A consolidated transcript will not be sufficient. 
    2. The BYU OHS school counselor will research and determine if credits should count as BYU OHS high school credit and factor into the student’s cumulative high school GPA. Processing applications may take up to two weeks or longer depending on factors such as the time of year the application is submitted and application volume. These timelines should be carefully considered when applying. 

Formal acceptance cannot be granted until official transcripts are received, evaluated, and found acceptable in the sole discretion of BYU OHS.

Acceptance Guidelines

BYU is founded, supported, and guided by The Church of Jesus Christ of Latter-day Saints (Church of Jesus Christ). BYU exists to provide an education in an atmosphere consistent with the ideals and principles of the Church of Jesus Christ. Applicants to BYU OHS who meet the admission requirements (in the sole discretion of BYU OHS personnel) and agree to abide by the BYU OHS policies are eligible for admission. Applicants are accepted for admission based on their qualifications and school capacity.

Application Deadlines

Semester Program: The application deadline is one month prior to the first day of each semester; however, please email or call us at any time to see if there is still availability.

Flex and Adult Programs: Due to the nature of the BYU OHS Flex and Adult programs, students may apply for admission at any time throughout the year.

Age Restrictions

Generally, a student must be at least 14 years old to be accepted to BYU OHS.  

BYU OHS may, at its sole discretion, consider exceptions on a case-by-case basis. Factors to be considered include whether a student can demonstrate his or her ability to succeed by submitting previously taken standardized test scores or successfully completed high school-level coursework. In addition, a student under age 14 who is seeking an exception to this policy may be required to participate in an interview with an administrator to help determine high school readiness.  

Students who are 19 years or older should apply for admission to the Adult program.  

Exceptions

Exceptions to application deadlines and age restrictions may be granted in rare circumstances. Follow this formal petition procedure:  

  1. The student/Parent sends a written petition to the principal. 
  2. The principal reviews and gives approval or denial in writing to the student/Parent. The principal has the final decision-making authority, subject to review by the superintendent. 
Enrollment and Registration

All BYU OHS students and/or Parents must complete the following enrollment steps prior to being registered in classes:

  1. Complete the BYU OHS annual enrollment packet, and pay the non-refundable annual enrollment fee.
  2. Attend a Virtual Information Session. This is REQUIRED for new students prior to the next steps.
  3. Review the 2024-2025 Recommended Courses and 2024-2025 Student Schedule Planner.
  4. ​Meet with a School Counselor for assistance planning courses.
    • If the student and/or Parent have not met with a school counselor within the last year to discuss the requested courses, or if the student and/or Parent would like to meet with a school counselor again, or if a school counselor requests a meeting with the student and/or Parent, they need to schedule an appointment with a school counselor. The school counselor will recommend courses to help ensure students are on track for graduation.
  5. Submit Course Requests.
    • Semester students: Email the 2024-2025 Student Schedule Planner to hsenrollment@byu.edu, or submit course request(s) in FACTS. If the student and/or Parent have met with a school counselor within the last year to discuss the requested courses then the school counselor will approve the courses.
    • Flex & Adult students: Email a list of course requests from the 2024-2025 Recommended Courses to hsenrollment@byu.eduor submit course request(s) in FACTS. If the student and/or Parent have met with a school counselor within the last year to discuss the requested courses then the school counselor will approve the courses.
  6. Payment of Tuition/Fees. 
    • Semester students: OHS Registration will register the approved courses and bill the student and/or Parent through FACTS SIS. Tuition will be paid based upon the student and/or Parent's selected payment plan.
    • Flex & Adult students: OHS Registration will register the requested courses and bill the student and/or Parent through FACTS SIS. Courses must be paid within 10 days of registration.

Enrollment Deadlines

Semester Program: The enrollment deadline is two weeks prior to the first day of each semester; however, please email or call us at any time to see if there is still availability.

Flex and Adult Programs: Due to the nature of the BYU OHS Flex and Adult programs, students may enroll in courses at any time throughout the year.

Exceptions

Exceptions to enrollment deadlines may be granted in rare circumstances. Follow this formal petition procedure:  

  1. The student/Parent sends a written petition to the principal. 
  2. The principal reviews and gives approval or denial in writing to the student/Parent. The principal has the final decision-making authority, subject to review by the superintendent. 
Programs
Semester Program

Students enrolled in the BYU OHS Semester program are members of an academic community that follows the academic calendar year. Generally, each student is enrolled in six or seven courses per semester. Students work with the school counselor to choose a diploma track and to develop a personalized graduation plan. Students are responsible to stay aware of any changes to BYU OHS policies or graduation requirements and should arrange to meet with their school counselor regularly.

Flex Program

Students enrolled in the BYU OHS Flex program are members of an academic community that have six months to complete each course from the date of registration. Generally, each student is enrolled in three or four courses every three months or six or seven courses every six months. Students work with the school counselor to choose a diploma track and to develop a personalized graduation plan. Students are responsible to stay aware of any changes to BYU OHS policies or graduation requirements and should arrange to meet with their school counselor as often as needed.

Adult Program

Generally, BYU OHS Adult program enrollment is available for students ages 19 and above in grades 9-12. Students enrolled in the Adult program are members of an academic community that have six months to complete each course from the date of registration. Typically, each student in the Adult program follows the Standard Diploma track and is enrolled in three courses every three months or six courses every six months. Students work with the school counselor to develop a personalized graduation plan. Students are responsible to stay aware of any changes to BYU OHS policies or graduation requirements and should arrange to meet with their school counselor as often as needed.

Note: Utah residents who take and pass the GED test after June 30, 2009 are no longer eligible to apply to the BYU OHS Adult program. The GED becomes their Utah High School Completion diploma. Current students who choose to take the GED and pass the test will be withdrawn from the program. Students who fail the test may apply to or remain in the Adult program.

Promotion and Retention

Successful completion of 6 high school credits in one grade level in one school year constitutes normal progression for all students. At the end of each school year, students who have successfully completed the 6 high school credits in one grade level in one school year will be promoted to the next grade level. 

Credits Required Per Grade Level: 

  • 9th grade: 0–5 credits
  • 10th grade: 6–11 credits
  • 11th grade: 12–17 credits
  • 12th grade: 18+ credits
Graduation Requirements

In order to receive a BYU OHS diploma, students must meet the following credit minimum requirements for the Standard or Advanced Diploma Track. Students should communicate regularly with the school counselor to be aware of any changes in graduation requirements.

2024-2025 Graduation Requirements

 

Category Standard Diploma Track  
Credits
Advanced Diploma Track
Credits
English Core 3.0 3.0
English Elective 1.0
English College Level 1.0
Science Core 2.0 2.0
Science Elective 1.0 1.0
Science College Level 1.0
Math Core 2.0 2.0
Math Elective 1.0 1.0
Math College Level 1.0
Social Studies Core (World Geography)   0.5 0.5*
Social Studies Core (World History) 0.5 0.5*
Social Studies Core (US History) 1.0 1.0*
Social Studies Core (US Government)  0.5 0.5*
Social Studies Elective 0.5 0.5*
Fine Arts 1.5 1.5
Health Education 0.5 0.5
PE Fitness 0.5 0.5
PE Individual Lifetime Activities 1.0 1.0
Career & Technical Education 1.0 1.0
Digital Studies 0.5 0.5
Financial Literacy 0.5 0.5
2 Years Progressive World Language 2.0
Electives 5.5 5.5
Total 24 28

*at least one College Level Social Studies Core course must be taken for the Advanced Diploma Track

Returning students may elect to be grandfathered into prior versions of the Standard or Advanced Diploma Track upon request by the student and Parent and subject to written approval by the lead school counselor.

Diploma Tracks
Standard Diploma Track

The Standard Diploma Track is available to all BYU OHS students and is designed to provide students with a solid and academically challenging high school learning experience that will help prepare them for college, the workforce, etc. Graduation and receipt of a BYU OHS diploma requires the completion of approximately 48 courses (24 credits) in the appropriate categories, regardless of the number of accepted high school transfer credit(s) that may have been earned previously. At a minimum, 6.0 credits (approximately 12 courses) must be completed through BYU OHS.

Advanced Diploma Track

The Advanced Diploma Track is available only to BYU OHS Semester and Flex program students and is designed to provide students with a more academically rigorous learning experience than the Standard Diploma Track and will help prepare them to meet additional requirements for some universities. It focuses more on college-level core courses in the areas of English, math, science, social studies, world language, etc. It provides students with opportunities to earn college credit during their junior and senior years by enrolling in Concurrent Enrollment or Advanced Placement courses. Graduation and receipt of a BYU OHS diploma requires the completion of approximately 56 courses (28 credits) in the appropriate categories, regardless of the number of accepted high school transfer credit(s) that may have been earned previously. At a minimum, 7.0 credits (approximately 14 courses) must be completed through BYU OHS.

College-Level Courses
Concurrent (Dual) Enrollment Courses

While enrolled at BYU OHS, Advanced students may qualify to enroll in some of our BYU Independent Study Concurrent Enrollment courses to earn college credit and help fill high school graduation requirements at the same time. Students must have completed at least 12.0 credit hours while maintaining a 3.0 or higher GPA. More information can be found on our Advanced Diploma Track page.

Advanced Placement® Courses

BYU OHS offers Advanced Placement (AP) courses. These courses provide high school credit and prepare students to take an AP exam at the end of the semester which can provide them with college credit. There is a fee to take the AP exam, and payment of the fee is the responsibility of the student’s family, not BYU OHS. Visit the College Board website for more information.

Eligibility for Diploma

In order to be eligible for a high school diploma from BYU OHS, students must: 

  • Complete a graduation application, pay the non-refundable graduation fee, and receive approval to graduate from the school counselor. 
  • Be in good standing. 
  • Meet the credit minimum requirements for the Standard or Advanced Diploma Track. 
  • Complete at least 25 percent of the courses required for graduation at BYU OHS. These credits may be split between the junior and senior year. Students must be enrolled in the semester in which they intend to graduate. Concurrent Enrollment courses taken and passed at BYU or through BYU Independent Study University courses can count toward the 25 percent. External credits and transfer credits (including BYU Independent Study High School courses) do not count toward the 25 percent. ​

In order to earn a BYU OHS Adult diploma, students who do not complete graduation requirements by the time they turn 19 years old must enroll in the BYU OHS Adult program and complete all requirements to earn a BYU OHS Adult diploma. 

Students who receive a GED cannot trade their diploma for a BYU OHS diploma. Credit from the GED test will not be applied toward a BYU OHS diploma.

Returning students may elect to be grandfathered into prior versions of the Graduation Requirements upon request by the student and Parent and subject to written approval by the school counselor. 

Exceptions 

Exceptions for a student’s eligibility for diploma may be granted in rare circumstances. To apply for an exception, follow step one of this formal petition procedure:  

  1. The student/Parent sends a written petition to a member of the Credit Review Committee. 
  2. The Credit Review Committee meets to review the request. 
  3. The Credit Review Committee recommends approval or denial in writing to the superintendent. 
  4. If the Credit Review Committee recommended approval, the superintendent then reviews and gives approval or denial in writing to the principal. The superintendent has decision-making authority for the awarding of credit, subject to ratification by the ESA governing board. 
  5. The ESA governing board receives word of the approval and either ratifies or rejects the award of credit. 
  6. The principal informs the student/Parent of the decision in writing. 
  7. There is no appeal process available for rejection of this petition.  
Graduation Ceremony and Events

In-person graduation activities are held annually planned tentatively for the first weekend (Friday-Saturday) of June on BYU campus.  

All BYU OHS students who are eligible for a diploma prior to graduation are welcome to "walk” at graduation either in person or virtually.  

A BYU OHS student who is not eligible for a diploma prior to graduation will have the opportunity to “walk” at graduation if on track (as determined by the credit review committee) to be eligible for a diploma by July 1 of the same year (or no later than September 1 of the same year with a granted extension by the credit review committee). 

Transcripts

Although most colleges and universities accept transcripts from BYU OHS, students should always consult with their intended college or university before applying to our school. 

Once a student has completed a high school semester or course(s) and the final grade has posted, an official transcript can be ordered and sent to the desired location(s). Only completed high school courses with a final course grade are listed on transcripts.

For transcript questions or to request unofficial transcripts, email byu-hs-transcripts@byu.edu. To request official transcripts, complete the Official Transcript Request Form.

Transcript Review Process

Our licensed school counselor reviews and confirms (if true) that all credits earned on transcripts, and/or the diploma earned from BYU OHS, are meeting or exceeding our graduation requirements.

Transfer Credit

BYU OHS accepts and classifies transfer credits earned or grade placement from institutions that are accredited by a recognized national, regional, or state accrediting agency.

BYU OHS generally does not accept credits or grade placement from non-accredited institutions. 

Before a request to transfer credit into any BYU OHS program will be considered, an official transcript is required and must be sent directly to the program (using the email address listed above for each program) directly from each school that has awarded credit. The transcript must be a certified original. The format must be either a digital front and back scan or PDF. Documents that will not be accepted for transfer credit review include: any document labeled “unofficial,” grade reports, advising reports, and photos (e.g., images taken with a smartphone) and screenshots. 

The following are examples of accepted high school accrediting agencies: 

  • Accrediting Commission for Schools (ACS WASC)
  • Middle States Association Commission on Elementary and Secondary Schools (MSACESS)
  • New England Association of Schools & Colleges (NEASC)
  • Cognia  
  • United States state departments of education

Even if an accredited school has accepted transfer credit into that school, BYU OHS must receive an official transcript from the accredited institution that originally granted the credit.

International Students 

All high school credit (not U.S. accredited) completed outside of the United States must be evaluated by an international equivalency evaluation agency at the applicant’s expense. This requirement applies to credits that may have been evaluated by a different U.S. accredited secondary institution and reported on the high school transcript.

Transcripts sent directly to BYU OHS  may be discarded unless submitted by an accredited U.S. institution. BYU OHS will accept credit equivalency evaluations from International Education Research Foundation (IERF) and The Evaluation Company.

Internal Audit of Transfer Credit and Four-year Graduation Plan

The Research Evaluation Data Analytics (REDA) team may periodically conduct an internal audit of transfer credit to track accuracy and compliance with BYU OHS transfer credit policy. This is to protect the student’s academic progress toward graduation and the integrity of BYU OHS.

Exceptions

Exceptions for the awarding of transfer credit may be granted in rare circumstances. To apply for an exception, follow step one of this formal petition procedure: 

  1. The student/Parent sends a written petition to a member of the Credit Review Committee.
  2. The Credit Review Committee meets to review the request.
  3. The Credit Review Committee recommends approval or denial in writing to the superintendent.
  4. If the Credit Review Committee recommended approval, the superintendent then reviews and gives approval or denial in writing to the principal. The superintendent has decision-making authority for the awarding of credit, subject to ratification by the ESA governing board.
  5. The ESA governing board receives word of the approval and either ratifies or rejects the award of credit.
  6. The principal informs the student/Parent of the decision in writing.
  7. There is no appeal process available for rejection of a petition to award transfer credit.
External Credit
Seminary Credit Policy

BYU Online High School (BYU OHS) students can apply for Seminary credit for courses taught outside the jurisdiction of BYU OHS. 

Students must complete and pass a full year of seminary to receive 0.5 Elective Pass/Fail (P/F) credit. Students can earn a maximum of 2.0 Pass/Fail (P/F) high school elective credits toward Elective credit by completing all four years of Seminary provided by the Church Educational System of The Church of Jesus Christ of Latter-day Saints, or by taking religion courses of equivalent rigor (as determined by BYU OHS) from other institutions. 

Students must submit the following to Diane Flood, School Counselor (diane.flood@byu.edu) for initial review  and evaluation by BYU OHS personnel: 

  • The Seminary Credit Request form 
  • Evidence of successful Seminary (or equivalent) completion 
  • A written reflection detailing the student’s experience in this activity  
  • Pay a $48 credit request processing fee per request

BYU OHS will award Seminary credit only after a good-faith determination is made by the school administration that the student has completed the equivalent of BYU OHS Elective credit. 

PE Credit Policy

BYU Online High School (BYU OHS) students can apply for PE Lifetime Activities credit for courses taught outside the jurisdiction of BYU OHS.  

Students must complete a minimum of 64 hours to receive 0.5 PE Lifetime Activities Pass/Fail (P/F) credit. Students can earn a maximum of 1.0 PE Lifetime Activities credit towards PE or Elective Pass/Fail (P/F) credit. 

Teachers/Coaches of these activities must be certified specialists in the sport/activity they teach and must have current cards for First Aid and CPR. This also applies to courses students may take in the community or at local colleges or universities during the summer months. 

Students must submit the following to Diane Flood, School Counselor (diane.flood@byu.edu) for initial review  and evaluation by BYU OHS personnel: 

  • The PE Credit Request form  
  • Attestation by the certified coach or trainer that the equivalent of a semester of PE learning and progress was successfully completed 
  • A written reflection detailing the student’s experience in this activity to be reviewed and evaluated by BYU OHS personnel 
  • Pay a $48 credit request processing fee per 0.5 credit 

BYU OHS will award PE Lifetime Activities credit only after a good-faith determination is made by the school administration that the student has completed the equivalent of BYU OHS PE Lifetime Activities. 

Fine Arts Credit Policy

BYU Online High School (BYU OHS) students can apply for Fine Arts credit for courses taught outside the jurisdiction of BYU OHS.

Students must complete a minimum of 64 hours to receive 0.5 Fine Arts or Elective Pass/Fail (P/F) credit. Students can earn a maximum of 1.0 credit towards Fine Arts or Elective Pass/Fail (P/F) credit.

Teachers of these activities must be certified specialists in the activities they teach. Specialization of teacher or instructor in the instrument, art, or activity for which fine arts credit is being sought. This also applies to courses students may take in the community or at local colleges or universities during the summer months.

Students must submit the following to Diane Flood, School Counselor (diane.flood@byu.edu) for initial review and evaluation by BYU OHS personnel. 

  • The Fine Arts Credit Request form 
  • Attestation by the specialized teacher or instructor that the equivalent of a semester of Fine Arts learning and progress was successfully completed 
  • A written reflection detailing the student’s experience in this activity to be reviewed and evaluated by BYU OHS personnel 
  • Pay a $48 credit request processing fee per 0.5 credit

BYU OHS will award Fine Arts credit only after a good-faith determination is made by the school administration that the student has completed the equivalent of BYU OHS Fine Arts or Elective credit. 

Work Experience Credit Policy

BYU Online High School (BYU OHS) students can apply for credit for Work Experience toward their diploma.

Students must complete a minimum of 80 hours to receive 0.5 Career and Technical Education (CTE) or Elective Pass/Fail (P/F) credit. Students ages 18 or younger can earn a maximum of 1.0 credit per year and 2.0 credits total, and students ages 19 or older can earn a maximum of 2.0 credits per year and  4.0 credits total toward CTE or Elective Pass/Fail (P/F) credit from verified work experience.

Students must be in the 11th or 12th grade. Students need to be in good academic standing and on track for graduation. 

Students must submit the following to Diane Flood, School Counselor (diane.flood@byu.edu) for initial review and evaluation by BYU OHS personnel: 

  • The Work Experience Credit Request form  
  • An updated professional quality resume 
  • Paystubs indicating rate of pay, hours worked, and taxes withheld 
  • A written reflection detailing the student’s experience in this activity to be reviewed and evaluated by BYU OHS personnel 
  • Pay a $48 credit request processing fee per 0.5 credit

BYU OHS will award work experience credit only after a good-faith determination is made by the school administration that the student has completed the equivalent of BYU OHS CTE or Elective credit. 

Military Experience Credit Policy

BYU Online High School (BYU OHS) students can apply for credit for Military Experience toward their diploma.

Students must complete a minimum of 180 hours of verified military training to receive 1.0 Physical Education (PE) or Elective Pass/Fail (P/F) credit. Students can earn a maximum of 1.5 credits towards PE or Elective Pass/Fail (P/F) credit from verified military basic training or other military experience.

Students need to be in good academic standing and on track for graduation.

Students must submit the following to Diane Flood, School Counselor (diane.flood@byu.edu) for initial review and evaluation by BYU OHS personnel: 

  • The Military Experience Credit Request form  
  • Documentation showing proof of military basic training or other military experience 
  • A written reflection detailing the student’s experience in this activity to be reviewed and evaluated by BYU OHS personnel 
  • Pay a $48 credit request processing fee per 0.5 credit

BYU OHS will award military experience credit only after a good-faith determination is made by the school administration that the student has completed the equivalent of BYU OHS PE or Elective credit.

Exceptions

Exceptions for the awarding of external credit may be granted in rare circumstances. To apply for an exception, follow step one of this formal petition procedure: 

  1. The student/Parent sends a written petition to a member of the Credit Review Committee.
  2. The Credit Review Committee meets to review the request.
  3. The Credit Review Committee recommends approval or denial in writing to the superintendent.
  4. If the Credit Review Committee recommended approval, the superintendent then reviews and gives approval or denial in writing to the principal. The superintendent has decision-making authority for the awarding of credit, subject to ratification by the ESA governing board.
  5. The ESA governing board receives word of the approval and either ratifies or rejects the award of credit.
  6. The principal informs the student/Parent of the decision in writing.
  7. There is no appeal process available for rejection of a petition to award external credit.
Credit Recovery

Credit recovery courses in core subjects are available through BYU Independent Study High School, which is distinct from BYU OHS. These courses are offered to students who fail to receive credit in their school-year courses. Students have 120 calendar days from enrollment to complete coursework, including the final exam.

Students can earn full credit from these courses, but the credit will be designated as credit recovery on the transcript. There are no exceptions to this provision.

Credit recovery provides students with an opportunity to earn graduation credit for a course in which they have earned an "F" grade. The credit recovery course, letter grade, and credit earned will show on the official transcript, unless the credit recovery grade is not a passing grade. The original failed credit will also show on the official transcript and will not be replaced.

Exceptions

Exceptions to Credit Recovery availability may be granted in rare circumstances. Follow this formal petition procedure:

  1. The student/Parent sends a written petition to the principal.
  2. The principal reviews and gives approval or denial in writing to the student/Parent. The principal has the final decision-making authority, subject to review by the superintendent.
Repeating a Course for Grade Replacement

Students may repeat any course taken at BYU OHS if the course is still being taught or an equivalent course exists. However, unless the original grade was “F,” all grades are calculated into the GPA, and all credit counts in the total hours. No passing grade for a previously taken course will be removed from the transcript. In other words, grade replacement is not available for grades other than failing.

Repeating a course for grade replacement requires prior submission and approval of a grade replacement form, before beginning the course for a second time.

Exceptions

Exceptions to restrictions on grade replacement may be granted in rare circumstances. To apply for an exception, follow step one of this formal petition procedure:

  1. The student/Parent sends a written petition to a member of the Credit Review Committee.
  2. The Credit Review Committee meets to review the request.
  3. The Credit Review Committee recommends approval or denial in writing to the superintendent.
  4. If the Credit Review Committee recommended approval, the superintendent then reviews and gives approval or denial in writing to the principal. The superintendent has decision-making authority for the awarding of grade replacement, subject to ratification by the ESA governing board.
  5. The ESA governing board receives word of the approval and either ratifies or rejects the grade replacement.
  6. The principal informs the student/Parent of the decision in writing.
  7. There is no appeal process available for rejection of a petition to award grade replacement.
Credit Review Committee

The BYU OHS Credit Review Committee consists of the principal, academic chair, school counselor, and when needed, at the discretion of the committee, one ad-hoc committee member who is a BYU OHS educator with subject matter expertise. The principal has discretion to invite any other person to advise the committee.

 All requests for exceptions to credit policy, credit procedure, grade replacement, or credit requirement, and under specialized circumstances, must be reviewed by the BYU OHS Credit Review Committee in order to be considered. The BYU OHS Credit Review Committee can modify the credit requirement for a learner(s) on a case-by-case basis.

In addition to being reviewed and approved by the Credit Review Committee, all modifications and exceptions must be reviewed and approved by the superintendent and either ratified by or disclosed to the board, according to the procedure set out in the exception procedure for the respective policy. The board must receive documentation of adherence to all relevant policies and management plans.

Policy on Policies

The BYU High School Online Learning governing board sets policy for the ESA and all its programs. No policy exceptions or modifications may be made by the Credit Review Committee or by any other person or entity, unless the exception is granted according to a procedure that is provided for in BYU OHS policy or a BYU OHS written management plan. 

Academic Calendar

Semester Program: Students in the Semester program follow a more traditional school year calendar that begins in August and ends in May. See the 2024–2025 BYU OHS Semester Academic Calendar.

Flex and Adult Programs: Students in the Flex and Adult programs follow a more flexible year-round calendar. Students may enroll in courses at any time during the year and have six months to complete each course from the date of registration. See the 2024 BYU OHS Flex and Adult Academic Calendar.

Schedule

Semester Program: Semester students must complete each course they are enrolled in before the end of the semester. Students will need to create and follow a schedule to make sure all lessons and assignments are completed on time and that the course is completed before the end of the semester. Each semester is 18 weeks long including a review and finals week. When making a schedule consider that students are expected to attend scheduled virtual live instructions (VLIs), correspond with administrators and teachers, and participate in school activities unless pre-approved alternative arrangements are made. Most teachers are available only during regular school business hours in their respective time zones. Students will be informed of these hours and any individual variations in teacher schedules at the beginning of each course.

For convenience and information, here is a Tentative Weekly VLI Schedule in Mountain Time (MT).

Flex and Adult Programs: Flex and Adult students must complete each course they are enrolled in within 6 months. Students should plan to complete at least 3-4 courses every 3 months or 6–7 courses every 6 months. Students and Parents will need to create and follow a schedule to make sure all lessons and assignments are completed on time and that the courses themselves are completed on time. Students can better accomplish this by setting Target End Dates on either the course level or on the Learning Management System (LMS) level.

Exceptions

Exceptions to completion timelines may be granted in rare circumstances. Follow this formal petition procedure:

  1. The student/Parent sends a written petition to the principal.
  2. The principal reviews and gives approval or denial in writing to the student/Parent. The principal has the final decision-making authority, subject to review by the superintendent.
Withdrawals and Add/Drop Deadline

School Withdrawal

Students who choose to withdraw from or not re-enroll in BYU OHS must do so officially by completing the BYU OHS Withdrawal Form. Withdrawal is not official until the BYU OHS Admissions & Enrollment Specialist sends an email confirming that the withdrawal request was received and accepted. 

Any student who does not officially withdraw may be considered a dropout. 

Course Withdrawal 

Semester Program: Students may add and drop classes up through the add/drop deadline of each semester (the 10th school day). A withdrawal date will be indicated on the transcript if a student withdraws from a class after the add/drop deadline. Students who choose to withdraw from a class must do so officially by sending an email to the BYU OHS Admissions & Enrollment Specialist that notifies the school that the student wishes to withdraw. Withdrawal is not official until the BYU OHS Admissions & Enrollment Specialist sends a reply email confirming that the withdrawal request was received and accepted.

Students who do not officially withdraw will receive a failing grade. When a student withdraws from a class, a “W” will be posted on the student’s transcript (a “W” does not affect the student’s grade-point average). To withdraw from classes for extenuating circumstances after the withdrawal deadline, students may petition for an exception to this policy through the School Leadership. 

Flex and Adult Programs: Students may add and drop classes up through the add/drop deadline of each course (the 21st calendar day). A withdraw date will be indicated on the transcript if a student withdraws from a class after the add/drop deadline. Students who choose to withdraw from a class must do so officially by sending an email to the BYU OHS Admissions & Enrollment Specialist that notifies the school that the student wishes to withdraw. Withdrawal is not official until the BYU OHS Admissions & Enrollment Specialist sends a reply email confirming that the withdrawal request was received and accepted. 

Students who do not officially withdraw will receive a failing grade. When a student withdraws from a class, a “W” will be posted on the student’s transcript (a “W” does not affect the student’s grade-point average). To withdraw from classes for extenuating circumstances after the withdraw deadline, students may petition for an exception to this policy through the School Leadership. 

Exceptions

Exceptions to the Withdrawals and Add/Drop Deadline may be granted in rare circumstances. Follow this formal petition procedure: 

  1. The student/Parent sends a written petition to the principal.
  2. The principal reviews and gives approval or denial in writing to the student/Parent. The principal has the final decision-making authority, subject to review by the superintendent.
Refunds

Semester Program: Requests for refunds are reviewed by BYU OHS administration based on the following timeframes:

  • 0–10 school days after school starts: full refund minus $30 withdrawal processing fee
  • 11+ school days after school starts: no refund

Flex and Adult Programs: Requests for refunds or tuition credit are reviewed by BYU OHS personnel based on the following timeframes:  

  • 0–21 calendar days after registration date: full refund minus $30 withdrawal processing fee
  • 22+ calendar days after registration: no refund

Refunds may take six to eight weeks to process. Service, processing, program, enrollment, and application fees are non-refundable. To request a course refund or to withdraw from BYU OHS, please contact us at highschool@byu.edu.

Exceptions

Exceptions to refund restrictions may be granted in rare circumstances. Follow this formal petition procedure: 

  1. The student/Parent sends a written petition to the principal.
  2. The principal reviews and gives approval or denial in writing to the student/Parent. The principal has the final decision-making authority, subject to review by the superintendent.
Grades

Students must complete all the course requirements (lessons, assignments, and exams) before a final course grade is issued. Once all course requirements are completed and the course final exam grade has posted, students will be able to see final grades. Students can see all course grades on their transcript.

All assignments, quizzes and exams earn grades as either points or a percentage. All grades are then combined to compute a final grade for the course. (Course-specific details can be found in each course.) 

BYU OHS calculates students’ unweighted GPA by averaging the point value of the grades from each class. Grades are assigned point values as shown below:

Percent Grade Credit Points per Hour
93–100 A 4.0
90–92 A- 3.7
87–89 B+ 3.4
83–86 B 3.0
80–82 B- 2.7
77–79 C+ 2.4
73–76 C 2.0
70–72 C- 1.7
67–69 D+ 1.4
63–66 D 1.0
60–62 D- 0.7
0–59 F 0.0
Late Work

Semester Program: BYU OHS Semester Program requires assignments to be due at specific times throughout the semester based on teacher guidelines. Late work in online courses is discouraged.

After the due date, all assignments are considered late but will be accepted with a penalty. Assignments submitted after the due date may receive a 2% grade point deduction for each day up to a maximum deduction of 40% off. Students who do not turn in the assignment will receive a 0%. See the following chart for deduction details:

  • Before the due date = 0% off
  • After the due date: 
    • ​1 day late = 2% off
    • 2 days late = 4% off 
    • 3 days late = 6% off 
    • 4 days late = 8% off 
    • 5 days late = 10% off 
    • 6 days late = 12% off 
    • 7 days late = 14% off 
    • 8 days late = 16% off 
    • 9 days late = 18% off 
    • 10 days late = 20% off 
    • 11 days late = 22% off 
    • 12 days late = 24% off 
    • 13 days late = 26% off 
    • 14 days late = 28% off 
    • 15 days late = 30% off 
    • 16 days late = 32% off 
    • 17 days late = 34% off 
    • 18 days late = 36% off 
    • 19 days late = 38% off 
    • 20+ days late = 40% off

Assignments will only be accepted until the final day of school.

Flex and Adult Programs: BYU OHS Flex and Adult Programs do not require assignments to be due at specific times subject to the six month completion requirement. Therefore, a student does not receive any deductions for late submissions. Students can submit any assignment any time within the six month requirement without losing any points. However, after their six months is up, all assignments are considered late and will not be accepted. 

Exceptions

Exceptions to the late work policy may be granted in rare circumstances. Follow this formal petition procedure: 

  1. The student/Parent sends a written petition to the principal.
  2. The principal reviews and gives approval or denial in writing to the student/Parent. The principal has the final decision-making authority, subject to review by the superintendent.
Attendance

Semester Program: Semester students enrolled in a synchronous course are expected to attend all live VLIs. Teachers will be tracking attendance; therefore, if you are unable to attend live VLIs, please send the teacher and lead teacher an email to explain the reasons. Students who receive approval by the teacher and lead teacher to not attend VLIs live must still watch the VLI recordings and complete the VLI exit tickets.

Flex and Adult Programs: Flex and Adult students have no live attendance requirements.

 

Tuition and Fees

2024–2025 Tuition

Enrollment Type

Details

Cost

Semester Program

Tuition is payable in 1 payment annually, 2 payments semesterly, or a monthly payment plan (8 payments from August-March). The monthly payment plan will incur an additional $30 fee. Payment is due the first day of the month of the start of each semester.

Standard Diploma Track: $2,010/semester ($4,020/year)

Advanced Diploma Track: $2,345/semester ($4,690/year) 

Flex and Adult Program

Students create a class schedule by registering for individual courses.

$250/course

* Other materials may be required for some courses and are not included in the course tuition.

2024–2025 Fees

Fee Type

Details

Cost

Application Fee

A non-refundable application fee is a one-time fee required when applying.

$50

Enrollment Fee

A non-refundable enrollment fee is required annually when enrolling.

$125

Graduation Fee

A graduation fee will be required for all Seniors planning to graduate the school year when applying for graduation.

$125

External Credit Fee

See https://hs.byu.edu/policies/external-credit for more information.

$48 per request/course

Exam Retake Fee

See https://hs.byu.edu/policies/course-and-final-exams for more information.

$15 each

Course Extension Fee

Only one, one month extension is available upon request and approval.

$20 per course

Course Withdrawal Fee 

See https://hs.byu.edu/policies/refunds for more information.

$30 per course 

Official Transcript Request Fee

To request official transcripts, complete the Official Transcript Request Form

To request unofficial transcripts, email byu-hs-transcripts@byu.edu.

$5 each

Financial Aid Application Fee

See https://hs.byu.edu/policies/financial-aid for more information.

$40 each

Returned Payment Fee

A returned payment fee will be assessed the first time a payment fails. An uncollected fee may be reattempted up to two more times. Rescheduled failed payments are not subject to a fee if they fail.

$30 each

Late Payment Fee

Any payment outstanding after the due date(s) will be assessed a late fee. Any bill outstanding for one month may result in the termination of a student’s enrollment from BYU OHS.

$20 each

Financial Aid

BYU OHS wants to offer our exceptional educational experiences to qualified students regardless of their financial circumstances, to the extent practicable, using the policy set by the ESA governing board in the management plan. Generally, consideration to receive financial assistance is available to all students enrolled in the BYU OHS program. Students may apply for financial aid after completing the application for admissions. 

Applications for financial assistance will be considered primarily on the basis of financial need, while also considering academic potential, character, and the capacity to contribute to the school community and help others develop their skills, talents, and abilities. Applications are evaluated, in part, on the potential impact their participation in this program will have on themselves, their family, and others. Students receiving financial aid from BYU OHS must:

  • Complete the Financial Aid application requirements:
    • Complete the Financial Aid application and pay the non-refundable financial aid application fee
    • Agree to honor all policies set forth by BYU OHS,
    • Agree to make adequate academic progress by maintaining final grades of a C or higher in every course, 
    • Provide information regarding the total “Tuition and Fees” for which they would like to receive financial aid, and
    • Submit a thank you letter or video

Students who do not meet the above Financial Aid application requirements may not be eligible to receive further financial aid in the following semesters.

Students may not receive financial aid in more than 6-7 credits each school year.  

The amount of granted financial aid, if any, will vary according to the need of the participant as determined by the reviewing committee and financial aid resources available to the Division at the time of application. Financial assistance is applied towards the cost of tuition and/or fees only. We do not provide financial aid or loans for computers or other school-related materials.

From time to time, BYU OHS may also offer academic incentive programs.

Financial Aid Application Deadlines 

Semester Program: The financial aid application deadline is three weeks prior to the first day of each semester; however, please email or call us at any time to see if there is still availability.

Flex and Adult Programs: Due to the nature of the BYU OHS Flex and Adult programs, students may apply for financial aid at any time throughout the year.  

Exceptions 

Exceptions to the financial aid application deadline may be granted in rare circumstances. Follow this formal petition procedure:  

  1. The student/Parent sends a written petition to the principal.
  2. The principal reviews and gives approval or denial in writing to the student/Parent. The principal has the final decision-making authority, subject to review by the superintendent. 
Curriculum

Brigham Young University is an educational institution sponsored by The Church of Jesus Christ of Latter-day Saints and religious-based activities and seminary credit are available to BYU OHS students. However, courses offered through BYU OHS are generally secular in nature. We offer approximately 150 available courses to our BYU OHS students. Ask our school counselor for an updated recommended course list to meet student graduation requirements.

Standards

BYU OHS courses meet Utah and national educational standards. We strive to maximize student learning through engagement with academically rigorous content. Our teachers utilize multiple forms of media to explain course material and boost engagement such as videos, multimedia games, practice tests, and interactive assignments.

Knowledge, Skills, and Attributes (KSA)

Please visit the KSA page for more information about our KSA curriculum.

Course Expiration

Semester Program: Courses that are not completed in the required semester timeframe will expire and receive a failing grade. To prevent this, students should plan their time carefully and maintain close communication with Parents, teachers, and staff. Semester deadlines are final, and extensions are generally not available in the Semester BYU OHS program. Semester students are expected to complete all courses, including Independent Study courses, by the Semester deadline (last day of school). Exceptions may be requested. Any exceptions will be made on a case-by-case basis.

Deadlines: BYU OHS generally requires that all coursework and exams be completed three weeks before any and all deadlines that require course completion. Examples of these deadlines are graduation deadlines, employment application deadlines, and university/college application deadlines.

Flex and Adult Programs: Courses that are not completed in the required six month timeframe will expire and receive a failing grade. To prevent this, students should plan their time carefully and maintain close communication with Parents, teachers, and staff.  

Deadlines: BYU OHS generally requires that all coursework and exams be completed three weeks before any and all deadlines that require course completion. Examples of these deadlines are graduation deadlines, employment application deadlines, and university/college application deadlines. 

Exceptions

Exceptions to course expiration timelines may be granted in rare circumstances. Follow this formal petition procedure: 

  1. The student/Parent sends a written petition to the principal.
  2. The principal reviews and gives approval or denial in writing to the student/Parent. The principal has the final decision-making authority, subject to review by the superintendent.
Course Extension

Semester Program: If students need an extension in any of their courses, students must formally apply in advance for an exception. A $20 fee may be charged if approved. Semester deadlines are final, and extensions are generally not available in the BYU OHS Semester Program. Semester students are expected to complete all courses by the Semester deadline (last day of semester). Extensions may be requested. Any extension will be made on a case-by-case basis. Extensions are not granted without prior approval from the school leadership. 

Course extensions must be processed before the last day of school and/or course expiration date. However, students who experience a nonacademic emergency beyond their control may petition for an additional extension before the last day of school and/or course expires. 

Flex and Adult Programs: If students need an extension in any of their courses, students must formally apply in advance for an exception. A $20 fee may be charged if approved. Flex and Adult deadlines are final, and extensions are generally not available in the BYU OHS Flex and Adult programs. Flex and Adult students are expected to complete all courses by the six-month deadline. Flex and Adult students may request a one-time extension of up to one month. Any extension will be made on a case-by-case basis. Extensions are not granted without prior approval from the school leadership and no more than one extension of up to one month may be granted.

Exceptions

Exceptions to course extension restrictions may be granted in rare circumstances. Follow this formal petition procedure: 

  1. The student/Parent sends a written petition to the principal.
  2. The principal reviews and gives approval or denial in writing to the student/Parent. The principal has the final decision-making authority, subject to review by the superintendent.
Course Assignments and Exams
Submitting Assignments and Exams

Since the nature of assignments and exams varies by course, students should review each course and make a plan and a schedule that enables them to finish assignments and exams before the deadline. Students should carefully follow the instructions for composing and submitting assignments and exams described in each course. BYU OHS does not take responsibility for lost assignments and exams. We urge students to always make copies of assignments and to back up all files and data. If a submission is lost, the student will need to resubmit.

Semester Program: Most courses are structured into weekly modules.

Flex and Adult Programs: Most courses are structured into flexible modules.

Grading Assignments and Exams

Assignment grades generally will be posted within 3–7 days of submitting an assignment. If a grade has not been posted within the allotted time, students should first contact the teacher to make sure they received the assignment. 

Some assignments require more time for grading. The teacher generally notifies the students if an assignment will take longer than 7 days to grade.

Incomplete or partially submitted assignments may receive a lower grade, or they may be returned with a grade of I (Incomplete). In the discretion of the teacher and under some circumstances, the teacher may invite the student to redo and resubmit it.

Retaking Assignments and Exams

Some courses allow students to retake and resubmit certain assignments and exams for a better grade. Please see individual course policies/syllabus for specific details.

Exceptions 

Exceptions to assignments and exams may be granted in rare circumstances. Follow this formal petition procedure:  

  1. The student/Parent sends a written petition to the principal. 
  2. The principal reviews and gives approval or denial in writing to the student/Parent. The principal has the final decision-making authority, subject to review by the superintendent. 
Course and Final Exams
Course Exams

BYU OHS takes careful measures to ensure learners are completing their own assessments and assignments within the virtual course. We work to ensure the authenticity of learner work through academic integrity and learner academic contract starting with the integrity of the learner login process, the ongoing submission of assignments and assessments, and learner attendance and communication expectations.

Examples may include the use of proctors, assessment centers, or other attendance options such as:

  • Skype/Zoom or other visual technology tools for synchronous communications; 
  • conference calls; 
  • discussion-based assessments; 
  • the use of an academic integrity database (e.g., Turnitin.com, A.I. tools). 

Most BYU OHS courses use an online exam proctoring service. 

Students should make sure that their computer meets all online exam proctoring service requirements, including a functioning webcam, microphone, and speakers. During the exam, students must allow the online exam proctoring service proctor temporary keyboard control to enter the exam access code. 

Final Exams

Most courses at BYU OHS have proctored final exams. Most proctored exams can be taken with an online exam proctoring service, an online exam proctoring service that allows students to take exams at home with an online exam proctoring service online proctor using a webcam and a photo ID. 

All coursework (including earlier exams) must be completed before requesting the final exam. No assignment resubmissions are allowed after the final exam has been requested. Final exams must be requested prior to the last day/course expiration date. No assignment resubmissions are allowed after the final exam has been requested. All exams must be taken by the course expiration date. If you are in an asynchronous class, you must pass the final exam in order to pass the course.  

Most final exams can be retaken for a fee. If available, a final exam retake must be requested within one week of the original exam grading date. Final exam retakes must be taken within one week of the retake request. Courses are complete once the final exam (or retake) has been graded.  

BYU OHS is in the process of exploring different ways to remotely assess student performance and understanding of material. Information about individual course grading standards can be found in the course syllabus.

Exceptions 

Exceptions to exams may be granted in rare circumstances. Follow this formal petition procedure:  

  1. The student/Parent sends a written petition to the principal.
  2. The principal reviews and gives approval or denial in writing to the student/Parent. The principal has the final decision-making authority, subject to review by the superintendent. 
School Community
Students

Students are encouraged to reach out to teachers and administration through Canvas, Buzz, and/or email communication as needed. Students generally will be added to the Parent/Student Orientation Canvas course to receive training and regular information about BYU OHS.

Students are responsible for their own learning and are expected to complete their own work and uphold the Student Code of Conduct. Students can take responsibility for their learning by:

  • Creating and following a weekly schedule 
  • Organizing the learning space and having supplies ready 
  • Completing lessons and assessments in each course on time 
  • Studying for tests and quizzes 
  • Communicating with teachers and other school staff via phone or email 
  • Reviewing progress with Parents, teachers, and administrators
  • Asking questions when they do not understand the material 
  • Attending Virtual Live Instruction (VLI) (Semester only)
  • Attending PCCR (Plan for College and Career Readiness) meetings with the school counselor 

Keys to Success:

  • Create your daily and weekly schedule, rather than following a set school schedule
  • Complete and submit assignments on time
  • Stay on track to complete each course within its time limit
  • Engage with your peer mentors from the Student Success Center 
  • Be proactive in communicating with teachers, peer mentors, and the school counselor when you have questions
  • Check school newsletters regularly (students and Parents)  
  • Check email DAILY! (students and Parents)
Parents and/or Local Mentor

Parents are encouraged to reach out to teachers and administration through Canvas, Buzz, and/or email communication as needed. Parents generally will be added to the Parent/Student Orientation Canvas course to receive training and regular information about BYU OHS.

A local mentor is either a Parent or an individual authorized by the Parent to provide the student with academic support and to communicate with BYU OHS staff regarding the student’s academic records and progress.

A student’s parents and/or local mentor participate in some decision-making with BYU OHS and should be willing to meet with teachers and administrators to discuss their student’s education. Parents and/or a local mentor can follow their student’s success by choosing to be set up with an Observer Role.

Parents and/or a local mentor can support student learning by:

Daily

  • Encouraging lesson completion 
  • Ensuring attendance/pacing (Semester only)

Periodically

  • Planning with student to create a schedule and ensure assignments are completed on time 
  • Overseeing organization of the learning space and general supplies
  • Communicating with students and reviewing grades, assignments, and overall progress 
  • Being aware of assessment results using the grade book in the Learning Management System (LMS)
  • Communicating with teachers and other school staff via phone or email
Teachers

Teachers generally will send out regular Canvas, Buzz, and/or email communication as needed. Teachers are generally available through Canvas, email, text, and phone and will also offer regular office hours for students who need additional support. Teachers will generally also hold semesterly Parent/Teacher conferences.

All BYU OHS teachers must be credentialed, be higher education faculty, or otherwise meet the credentialing requirements of BYU High School Online Learning accreditors. 

All teacher hiring must be approved by the principal. All BYU OHS teachers are evaluated by the principal and Assistant Manager of Educational Services and are required to have a current teaching license and subject endorsement for the class they are teaching. Only Utah teaching licenses are accepted for hiring purposes. As a condition of employment all teachers must keep their Utah teaching certification current.

BYU OHS Teachers are trained in and utilize a wide range of technologies and strategies to support students. BYU OHS teachers provide the following support:

  • Tracking student participation in each course
  • Working with a school counselor to develop and supervise individual student learning plans
  • Adapting curriculum to meet learning standards and individual student needs
  • Assessing student learning and comprehension
  • Giving feedback on assignments
  • Instructing students through synchronous virtual classes
  • Assisting in instructional design to develop and adapt courses
  • Communicating with students, Parents, and other teachers
  • Coordinating with Division student support educators regarding wraparound support activities

Additional support may also be available in foundational English, math, science, and social studies. Teachers may assign adaptive programs, virtual instruction in small groups, or videos the teacher records on a certain concept.

Teachers can be contacted through email or during virtual office hours. Contact information can be found on the teacher’s course page. Students must direct all academic questions to teachers before contacting the administrators.

Administrators

Administrators are generally available through email, text, and phone and will also offer regular office hours for students and/or parents who need additional support. Administrators will send out regular newsletters and email communication as needed.

Administrators serve as a link and support between students, teachers, Parents, and Student Success Center peer educators. Administrators work to develop a relationship with students and provide guidance and support as students progress through their high school education at BYU OHS.

The principal oversees the school’s operations and procedures, student safety and overall well-being, staff/faculty hiring & evaluation, curriculum & instruction, teacher professional development, Professional Learning Community (PLC), student discipline, student exceptions, and complaints, appeals and academic grievances. The principal regularly attends board meetings, advises and recommends policies, and ensures compliance. The principal is a member of the ESA Improvement Team and ESA Curriculum Council and works closely with legal, Human Resources, Research, Evaluation, Data, and Analytics (REDA), and all other BYU Continuing Education division services. The principal regularly communicates with students/Parents through email, phone, newsletters, etc.

The academic chair oversees the schools’ academic onboarding process including orientations and information sessions and supports the school’s decision-making process. The academic chair supports prospective students needing additional support and resources to review academic information and academic experience, and answering questions regarding our school programs, Credit by Exam (CBE), vouchers, micro-schools, etc. The academic chair is the ACT Coordinator and works closely with Marketing, Customer Services, Information Technology, Finance (Budget/Financial Aid), Multi-Media, graduation teams, school counselors, etc. 

The school counselor oversees the school’s academic advising and counseling, graduation planning, transcripts and credits, mental health counseling referrals, College and Career Readiness planning, and college application support. The school counselor is our NCAA/AP/Concurrent Enrollment Coordinator, supervises student progress, and coordinates student academic planning with teachers and Parents. The school counselor works with students and school staff to provide access to and help communicate about additional educational resources and other support available through the Division’s Student Success Center. The school counselor works closely with our Registration team.

The lead teacher teaches, provides teacher support and training. The lead teacher runs student and parent trainings and orientations and serves as a liaison for students who need teacher and/or teacher and/or peer mentor support. The lead teacher supports the Student Success Team (SST), Academic Improvement Plans (AIP), Instructional Design (ID) & Student Focus Groups. The lead teacher is a Student Council & Clubs Coordinator and works closely with the Student Success Center (Peer Mentors/Educators, Testing, Accommodations), Instructional Design (ID) & Production Process Teams, and Educational Services. 

Advisors

The advisors support students' academic advising. The advisors oversee student progress and coordinate student academic planning with teachers and Parents. The advisors work with students and school staff to provide access to and help communicate about additional educational resources and other support available through the Division’s Student Success Center. The advisors report to and work closely with our School Counselor.

Admissions & Enrollment Specialists

The admissions & enrollment specialists are a great resource for Parents, students, and community members. They answer specific questions and/or direct specific inquiries to the appropriate person through phone calls and emails. They also provide admissions, enrollment, evaluation, and office support. 

Registration

The registration team is a great resource for Parents, students, and community members. They provide course registration, verification of enrollment, transcripts, and other academic records as needed. 

Finance

The finance team is a great resource for Parents, students, and community members. They provide billing services and other finance-related support and needs. 

Customer Support

The customer support team is a great resource for Parents, students, and community members. They answer general questions and/or direct general inquiries to the appropriate person through phone calls and emails. They are available at highschool@byu.edu or 801-422-6058. 

Student Support Services
Student Success Center

At BYU OHS we have the amazing opportunity to partner with the BYU Student Success Center (SSC). The SSC has a highly qualified staff that is creating programs to support our students. They hire current BYU students to act as mentors that have been specifically trained to work with high school students. 

In cooperation with the SSC, we have created policies and processes for helping our students be successful in their classes. Please see information about our Mentoring Program, including our BYU OHS Academic Success Plan Policy. We have created a system that will send out an email every other week when a student's grade falls below a B. Information on these emails will include current grade, recommended interventions, and required action. 

Please schedule with ANY mentor using this link. Here is a short video explaining how to do that if you are not sure how to use our scheduling system. If you have any issues with scheduling or questions about the mentoring program, please reach out to peermentoring@byu.edu, and they will be happy to help.  

Peer Mentors will send out regular email communication to support BYU OHS students as needed. 

Peer educators, mentors, tutors, etc. are available for specialized and individualized organizational and instructional support at the request of Parents and students.  

Every BYU OHS student is assigned a Peer Mentor that they are encouraged to contact when they need additional support. You will also have access to other Peer Mentors as needed if your Peer Mentor isn’t available. Your Peer Mentor will reach out to you at the beginning of the school year to ensure you know who they are and how they can support you. 

Please visit https://success.byu.edu/home to learn more about the Student Success Center. 

Customer and Technical Support

Before contacting our technical support team, visit our FAQ at https://is.byu.edu/support/students/technical-support. 

If you need further help, our technical support team is available Monday through Friday, 8:00 a.m. to 5:00 p.m. MST/MDT. Students will need to provide their BYU Net ID when requesting help from customer service departments. 

Academic Improvement Plan (AIP)

The AIP is designed to provide targeted support and assistance to students who are struggling academically at BYU OHS. The goals and purposes of the AIP are to help students improve their academic performance and successfully progress through their coursework and for students to realize they are not alone, to use their strengths in a more meaningful way, and to bring the BYU OHS Administrator and those who can help students onto their team. 

Students deemed at risk of failing or who have failed one or more classes will be required to participate in an AIP process. Students who are eligible for AIP may be identified by teachers, support services, or through the school's monitoring system. Students and their Parents will be notified of the need for AIP participation and informed about the specific class or classes in which the student is struggling. 

Students will assess their current high school experience, set goals for future success, and then talk with a BYU OHS Administrator. The BYU OHS Administrator stands ready to listen to students’ experience, capitalize on their strengths, help them set goals, and help them connect to meaningful resources. 

Students who are required to participate in AIP may be required to participate in additional support services, such as tutoring, study sessions, or academic counseling. Regular progress monitoring will be conducted to assess the student's improvement and make any necessary adjustments to the AIP. 

Students who have been invited to participate in AIP are required to successfully complete an AIP before they will be allowed to enroll in future semesters. This is not intended as punishment; rather, the purpose is to help students evaluate and improve their success in school by meeting with trained educators who can help students identify and utilize resources that will help them succeed at and graduate from BYU OHS. 

If a student declines an invitation to participate in AIP or fails to make satisfactory progress as outlined in the AIP, consequences may include but are not limited to: 

  • Restriction from participating in extracurricular activities. 
  • Required participation in Student and/or Parent conferences to discuss the student's academic challenges. 
  • Additional academic sanctions as deemed appropriate in the sole discretion of BYU OHS educators. 
  • Suspension or termination of enrollment at BYU OHS. 
Exceptions

Exceptions to AIP requirements may be granted in rare circumstances. Follow this formal petition procedure:  

  1. The student/Parent sends a written petition to the principal. 
  2. The principal reviews and gives approval or denial in writing to the student/Parent. The principal has the final decision-making authority, subject to review by the superintendent and governing board. 
Student Interaction

Semester Program only: BYU OHS is dedicated to enriching activities for students both in and out of the classroom. One challenge of distance learning is a lack of interaction with peers. To meet this challenge, BYU OHS organizes social events to help give students an online community. Students have opportunities to be involved in VLIs, Student Council, Clubs, Hangouts, Devotionals, Forums, etc. Students will also be added to the Student Body Canvas course to receive regular information and communication from our Student Council and community.  

Chats and Discussion Boards

Semester Program only: Students may participate in student community chats, discussion boards, and/or other interactive elements of BYU OHS which are a part of privately monitored interactive features of BYU OHS educational offerings and are not a public forum. BYU OHS insists upon an absolute standard of respectful and positive communication, as determined in the sole discretion of the BYU OHS personnel, and subject to review by the ESA superintendent and governing board. BYU OHS reserves the right to monitor, govern, delete, and end chats, discussion boards, and/or other interactive elements of BYU OHS when appropriate in the sole discretion of the BYU OHS personnel, and subject to review by the ESA superintendent and governing board.  

We value the respectful and enriching conversations that take place in chats, discussion boards, and/or other interactive elements of BYU OHS. To ensure a positive environment that is conducive to our BYU OHS learning purposes, please adhere to the guidelines outlined below.  

  1. Adherence to the School Vision, Mission, and Values: All students discussions are expected to be consistent with our school vision, mission, and aims as found here: http://hs.byu.edu/about
  2. Adherence to Student Code of Conduct: All students are expected to strictly adhere to the Student Code of Conduct policy listed at https://hs.byu.edu/policies
  3. Use of Appropriate Language: Students are required to communicate using language that is consistent with the purposes of BYU OHS and that is positive and respectful at all times, in the sole discretion of the BYU OHS principal, subject to review by the superintendent and governing board. 
  4. Prohibition of Bullying and Condescending Language: Bullying and the use of condescending language will not be tolerated. We encourage a supportive and empathetic approach in all interactions. 
  5. No Forum for Controversial or Offensive Material: BYU OHS does not provide a forum for controversial topics or offensive material. Communication that BYU OHS personnel deem controversial or that contains any reference to or use of material that BYU OHS personnel anticipate is likely to be offensive to other students is strictly unacceptable. BYU OHS reserves the right to monitor and control all interactive features of a BYU OHS education. Any material deemed controversial or offensive (in the sole discretion of BYU OHS) may be promptly removed. 

It is a condition of participation in any chat or discussion board, or any other feature of BYU OHS, to uphold these guidelines and foster a respectful and inclusive environment for meaningful discussions. Students are expected to think before posting and to do the personal work necessary to learn to distinguish between meaningful discussions on the one hand and stirring up controversy on the other hand.  

Any violation of these guidelines constitutes a violation of the Student Code of Conduct. 

Student Council

Semester Students only: Please see our Student Council Handbook for more information about our Student Council organization and policies. 

Student Clubs

Semester Students only: Clubs are a way for students to gather for fun and positive experiences based on similar student interests. Student clubs may be formed only with prior approval by the principal and in alignment with BYU policy. BYU OHS does not offer or sponsor support groups. 

Accessibility and Accommodations

BYU OHS is committed to improving web accessibility for our students and their parents. While not required by law, the Web Content Accessibility Guidelines (WCAG) 2.0 Levels A and AA provide helpful recommendations to make web content more accessible. BYU strives to apply WCAG 2.0 recommendations.

BYU OHS is also committed to providing a learning atmosphere which reasonably accommodates persons with disabilities who are otherwise qualified to participate in BYU OHS programs and activities. It is the policy of BYU to prohibit unlawful discrimination against persons with disabilities and to provide reasonable assistance in bringing them into the mainstream of campus life. To accomplish this, BYU complies with all applicable disability laws.  

BYU High School Online Learning programs differ in some ways from other university programs, so accommodations given to students of BYU Online High School Learning programs may differ from accommodations given for learning in Brigham Young University main campus classes or other schools.

IEP, 504, and similar plans 

Public funding is not available to BYU OHS to generate IEP and 504 Accommodations Plans, but we hope families will share IEP and 504 plan information with our team. Accommodations given for learning in BYU OHS programs may differ from accommodations listed in a student’s existing IEP or 504, but IEP and 504 plan information is highly valued because it can be very helpful to our interactive process with students and parents as we determine appropriate accommodations. We hope you will obtain an IEP, 504 Accommodations Plan, and/or other helpful documentation from the public school the student is zoned to attend. 

Other documentation 

Usually, the more documentation families share to inform the interactive process, the better prepared our team can be to determine and implement appropriate accommodations in the best possible way.  

Please submit the BYU OHS Accommodations Request Form with supporting documentation of the accommodation need from a qualified healthcare professional or educational institution (which may include an IEP or 504 Accommodations Plan from the public school where the student is zoned to attend). Requests for accommodations must be specific. Submitted documentation must be current within the last three years. 

An accommodation request should be submitted and approved before the student begins work in each course. We strive to complete our interactive process with you regarding accommodation requests within three weeks, but some may take longer. Therefore, please submit accommodation requests as soon as possible. 

Even when recommended in an IEP, 504 Accommodations Plan, or other documentation, BYU OHS generally cannot accommodate requests that include: 

  • Accommodations which would result in fundamental alterations to program and/or course content and objectives  
  • Use of student support personnel (such as proctors, readers, interpreters, and scribes) not vetted and approved by our offices  
  • Retroactive accommodations  
  • Grades based on effort  
  • Changes to the grading scale  

We look forward to an informed, successful interactive process toward planning for any accommodations BYU OHS can reasonably provide. We carefully consider all petitions and grievances, which may be submitted through our compliance link. 

We look forward to an informed, successful interactive process toward planning for any accommodations BYU High School Online Learning can reasonably provide. If you have any additional questions regarding accessibility or accommodations, please email us at byuceaccommodations@byu.edu or call us at 1-801-422-2868. 

We carefully consider all petitions and grievances. If after engaging in the collaborative process you find you are not in agreement, please contact our Accommodations Appeals Office through byuceaccommodationsappeals@byu.edu

Online Interactions with Minors

BYU OHS involves online interactions with minor participants (under the age of 18). We take careful measures to help ensure that these online interactions are safe for minor participants and program staff. The following policies apply to the online interactions below.

Parents are invited to attend any online interactions with their minor participant. This includes being present during their student’s proctored exams. If a parent elects to observe the exam, they must remain quiet and offer no assistance during the exam.

Participants (and their parents) must comply with the following rules for online interactions, or they may be removed from the online interaction and possibly the school:

  • Follow the direction of the school staff managing the online interaction.
  • Dress fully in appropriate attire that is neat and modest. (For example, clothing that does not cover the stomach or shoulders, or that is low-cut in the front or the back, is not appropriate).
  • Refrain from any communication (whether verbal or visual) that is graphic, profane, or disrespectful to anyone. (Any form of harassment or bullying is strictly prohibited.)
  • Ensure that surroundings visible to others are appropriate and free from any improper images or private information.

Online interactions may be recorded and saved for quality assurance in a secure manner that protects the privacy of the participants. Recordings are not used for any other purpose without express permission from the participant’s parent. Each one-on-one online interaction is subject to randomized monitoring by supervisors of BYU OHS.

Any questions regarding online interactions may be directed to the principal.

Student Code of Conduct

As with all educational programs sponsored by BYU, students enrolled in BYU OHS courses are expected to demonstrate a high sense of personal honor, integrity, and courtesy in all coursework and examinations, as well as all interactions with students, teachers, and staff. 

Academic Dishonesty

Students must avoid every form of academic dishonesty and misconduct, including but not limited to plagiarism, fabrication, or falsification, and cheating on examinations or assignments. Students commit themselves to academic work of integrity—that is, work that is their own, work that adheres to the scholarly and intellectual standards of accurate attribution of sources, and work that appropriately and accurately portrays research and data.

“Plagiarism” is a form of intellectual theft involving the unauthorized use or close imitation of the words, ideas, or data of another as one’s own without providing proper attribution to the author through quotation, reference, or footnote. Plagiarism may occur with respect to unpublished as well as published material. Copying another student’s work and submitting it as one’s own individual work without proper attribution is a serious form of plagiarism. Examples of plagiarism include, but are not limited to the following:

  • Direct plagiarism: Verbatim copying of an original source without acknowledging the source
  • Paraphrased plagiarism: Paraphrasing, without acknowledgment, of ideas from another that the reader might mistake for the author’s own
  • Plagiarism mosaic: Borrowing of words, ideas, or data from an original source and blending this original material with one’s own without acknowledging the source
  • Insufficient acknowledgement: Partial or incomplete attribution of words, ideas, or data from an original source 
  • Attributing someone else's work as your own, regardless of whether it was created by a human or an artificial intelligence, is considered plagiarism and constitutes a breach of academic honesty

“Cheating” is a form of dishonesty where a student attempts to give the appearance of knowledge or skill that he or she has not fairly obtained. Examples of cheating include, but are not limited to the following:

  • Copying from another person’s work during an examination or while completing an assignment
  • Allowing someone to copy from you during an examination or while completing an assignment
  • Using unauthorized materials during an examination or while completing an assignment
  • Collaborating on an examination or assignment without authorization to do so
  • Taking an examination or completing an assignment for another, or permitting another to take an examination or to complete an assignment in place of you

“Fabrication or falsification” is a form of academic dishonesty where a student invents or distorts the origin or content of information used as authority. Examples include, but are not limited to the following:

  • Citing a source that does not exist
  • Attributing to a source ideas and information that are not included in the source
  • Citing a source for a proposition that it does not support
  • Citing a source in a bibliography when the source was neither consulted nor cited in the body of the paper
  • Distorting the meaning or applicability of data
  • Inventing data or statistical results to support conclusions
Other Student Misconduct

Students must always be respectful and courteous in interactions with instructors, staff, and other students. It is a violation of the Student Code of Conduct to interact with others in a way that is dishonest, profane, or unduly disrespectful.

Student Misconduct

Students must at all times honor the Student Code of Conduct. 

BYU OHS personnel have sole discretion to determine when egregious or repeated violations of the Student Code of Conduct results in termination of a student’s enrollment. No refund of any tuition or fees are available when termination of enrollment is due to one or more violations of the Student Code of Conduct.

Parent, Guardian, Local Mentor, Friend, Advocate, and Family Misconduct

BYU OHS expects Parents, guardians, local mentors, friends, advocates, and family members of students to be respectful and courteous in interactions with instructors, staff, families, friends, advocates, and other students.

Individuals who do not honor the Student Code of Conduct with respect to a BYU OHS student jeopardize the student’s continued enrollment in BYU OHS. BYU OHS personnel have sole discretion to determine when Parent, guardian, and/or family or friend conduct that does not align with the Student Code of Conduct results in the termination of a student’s enrollment. No refund of any tuition or fees are available when termination of enrollment is due to failure to honor the Student Code of Conduct.

BYU OHS aligns its mission, purposes, and practices to the mission of Brigham Young University.

Disciplinary Action

When BYU OHS reasonably suspects that a student may have engaged in a material violation of this Student Code of Conduct, the student will be given notice of the allegations and a fair opportunity to respond. Upon review of the available information, including the student’s response, BYU OHS will conclude, based on a preponderance of the evidence (i.e., whether it was more likely than not), whether the student engaged in the misconduct. The review process is confidential. BYU OHS personnel are not permitted to disclose results of a review process to individuals other than the student whose conduct is reviewed, and the student’s Parent, except as required by law.

When a student is found to have violated this Student Code of Conduct, BYU OHS will use its discretion in appropriately addressing the situation and may impose a wide range of disciplinary actions commensurate with the violation found to have occurred. Examples include but are not limited to:

  • Reprimanding the student in writing
  • Requiring work affected by the academic dishonesty to be redone
  • Administering a lower or failing grade on the affected assignment or examination
  • Administering a lower or failing grade for the course (even if the student withdraws from the course)
  • Removing the student from a course
  • Rescinding the grade of the affected assignment or course
  • Prohibiting re-enrollment in the course
  • Prohibiting participation in chats, discussion boards, and/or other interactive elements of our school
  • Prohibiting participation in any additional BYU OHS courses
  • Terminating enrollment in BYU OHS (with no refund of any tuition or fees)

Students may appeal disciplinary action through the process set forth in the Academic Grievance Policy.

BYU OHS administration reserves the right to remove students from our program if Parents, families, and/or students are antagonistic to the mission, vision, values, policies, or procedures of BYU.

Class Etiquette
  • Students are expected to attend and be on time to lessons, meetings, and appointments. Teachers have varying tardiness policies, which are available on the course syllabus or home page.
  • Students should have their camera on and have their whole face visible in the frame. They should be sitting up, not lying down.
  • The background should be classroom appropriate and non-distracting to other students. Teachers may ask students to change their background.
  • Students must enter meetings under their full name.
  • Students should keep their microphones on mute unless invited to participate.
Dress Code

For all lessons, meetings, appointments, and recordings students must be dressed in school-appropriate attire. 

  • Students must be modest and wear shirts with sleeves. Tank tops are not allowed. Shirts with very low or revealing necklines are not appropriate.
  • Clothing should not display offensive language or graphics, including but not limited to swear words, slurs, or sexual material.
  • Students may not wear pajamas.
  • Headwear and eyewear should not block the camera’s view of the student’s face, either physically or with shadows.
Bullying

BYU OHS is committed to providing all students with a safe and civil school environment in which all students are treated with dignity and respect. To that end, BYU OHS has a zero-tolerance policy on bullying, including cyberbullying.

Definition

“Bullying” means a school employee or student intentionally committing a written, verbal, or physical act against a school employee or student that they should know could have the effect of:

  1. Causing emotional or physical harm to the school employee or student
  2. Placing the school employee or student in reasonable fear of:
    1. Harm to physical or emotional well-being; or
    2. Damage to the school employee or student’s property
  3. Creating a hostile, threatening, humiliating, or abusive educational environment for students or school employees

Bullying includes relational aggression or indirect, covert, or social aggression, including spreading rumors, intimidation, enlisting friends to assault or spread rumors, and social isolation.

It also includes cyberbullying. “Cyberbullying” means using the internet, a cell phone, or another device to send or post text, video, or an image with the intent or knowledge that it will hurt, embarrass, or threaten an individual.

Enforcement

Bullying is strictly prohibited at any school activity, including clubs and chat boards. Additionally, any bullying that affects the learning environment is subject to investigation. If out-of-school actions or speech constitute a bullying or cyberbullying incident, BYU OHS may take action against the student who initiated the speech. 

If a student is found to be in violation of the bullying policy, the student shall be disciplined by appropriate measures up to and including suspension and expulsion, loss of participation in school activities, and/or probation. If a school employee is found to be in violation of the bullying policy, the employee shall be disciplined by appropriate measures, up to and including termination.

Additionally, anyone who makes a false allegation of bullying shall be subject to discipline.

Reporting

If you have been the victim of or witnessed a bullying incident, please report it to school administration. Reports are confidential to the extent permitted by law and are treated with care.

Cancellation of Enrollment by BYU OHS

BYU OHS reserves the right to terminate a student’s enrollment in any school program and at any time, for failure to successfully complete assigned AIP and/or Student Code of Conduct violations including (but not limited to) plagiarism, dishonesty, cheating, falsifying documents, abusive language, disrespectful interactions with instructors, staff, and other students, bullying, and inappropriate class etiquette, dress, and behavior. 

BYU OHS personnel have sole discretion to determine when Parent, guardian, and/or family or friend conduct that does not align with the Student Code of Conduct results in the termination of a student’s enrollment. No refund of any tuition or fees are available when termination of enrollment is due to failure to honor the Student Code of Conduct.

Complaints and Appeals

Our primary goal is to help each student reach his or her fullest potential. We work toward this goal through efforts to develop positive partnerships between students, Parents, teachers, staff, and the administrative team. This can only be done through open and honest communication. Successful communication begins with trust and mutual respect. In order to grant privacy and respect to both Parents and teachers, we ask that you follow the sequence below when you have a concern:

  1. All issues regarding the classroom should first be directed to the teacher. Most issues can be resolved in this way. If a problem persists, please contact the principal.
  2. Messages and requests for teacher conferences should be sent to the teacher through email with copies to the principal. Faculty email addresses are included in the school newsletter and on the website. When emailing, please include a brief description of the subject matter so the teacher may be prepared for a discussion. Please allow 24-48 hours for staff to respond.
  3. Emergencies should be directed to the principal.
  4. All inquiries regarding school policy should be directed to the principal.
  5. All members of the school community are expected to be courteous and treat others with dignity and respect.

For NC-SARA information, please visit our Student Accommodation Requests, Complaints, Concerns, and Petitions page

Academic Grievance

There may be occasions when a student believes his or her academic work or conduct has been unfairly or inadequately evaluated.* Typically, such differences of opinion can be amicably resolved informally between the student and BYU OHS’s faculty and staff; however, BYU OHS recognizes that this is not always possible. It is BYU OHS’s policy to encourage satisfactory resolution of academic grievances at the lowest possible administrative level. What follows are the procedural steps to accomplish this goal:

  1. The grievance must be initiated by the student no later than three months (90 days) from the day the final grade is posted for the course in which the alleged unfair or inadequate evaluation or discipline occurred.
  2. The student should initially address the grievance in writing to the instructor** to request a review and resolution. This initial communication should be sent to the teacher and copied to the principal. 
  3. If the instructor is unavailable or if the student has a valid reason to believe that the matter will not be dealt with fairly or that retribution may result, the student may submit the grievance directly to the BYU OHS principal in writing.
  4. The principal will review the case and make a decision. If deemed necessary by the principal, a review committee will be convened to further investigate the petition. The committee will present their findings to the principal and provide a recommendation for a resolution to the petition.
  5. The principal will determine the resolution of the grievance and give the decision in writing to the student and faculty member within ten business days. The decision is final and not subject to further appeal, except that the superintendent and board of the ESA may at his or her sole discretion choose to review and alter any determination of the principal with regard to a grievance.

Notes:

*Academic evaluations subject to this policy include grading, disciplinary actions arising from violations of the BYU OHS Student Code of Conduct, the withholding and/or revocation of a grade for academic reasons, and the withholding of transcripts or special notation on transcripts for academic reasons.

**For purposes of this policy, “instructor” means any teacher or other individual who is authorized by BYU OHS to academically evaluate students, or who has a legitimate need to know about the processing and disposition of an academic grievance.

Technology Requirements and Skills
System Requirements

All courses require internet and a computer with a functioning webcam, microphone, and speakers. While some course functions work on tablets, courses are designed for computers, and we do not guarantee that tablets can access essential course functions.

BYU OHS courses work best when running on the latest operating system. Additionally, we recommend the following hardware:

  • For Windows computers: 1.8 GHz or faster and at least 1 GB of RAM  
  • For Mac computers: Intel Core Duo 1.5 GHz and at least 1 GB of RAM  

Due to differences between browsers and courses, some incompatibilities may occur. To minimize this, please use a recommended browser: Mozilla® Firefox® or Google® Chrome®. If you are using a recommended browser and still experience technical issues with course content, please contact Technical Support.

Some courses require additional programs. These will be listed in the course syllabus. Many courses require the following additional programs:

  • Microsoft® Office®
  • Adobe® Acrobat Reader®
  • QuickTime Player®
  • VLC media player
Prerequisite Skills

Students enrolled in online courses must be able to access the internet and use the keyboard and/or mouse for basic navigation to interact with course content. Basic familiarity with browsers, email, and word processing programs is recommended.

Some online courses may require a variety of additional skills, such as submitting .doc, audio, image, or video files. BYU OHS recommends basic familiarity with spreadsheets, presentation programs, and audio/visual/video editing software. If you are concerned about the technical demands for a particular course, please review the syllabus for a list of required software. Please contact us to raise accessibility and accommodations concerns or requests.

Privacy and Communication

BYU’s Global Privacy Notice details how BYU collects, uses, and shares personal information from students and participants in its programs and activities.

In keeping with BYU’s Global Privacy Notice and applicable laws, BYU OHS has adopted the following procedures to ensure the privacy of its students’ education records.

FERPA and access to education records: The Family Educational Rights and Privacy Act (FERPA) requires that BYU OHS protect the privacy of student education records. Generally, before personally identifiable student information can be released, (1) the identity of the student must be verified; for third-party requests (e.g., from a Parent or school counselor), the requester must also (2) verify his or her identity and relationship to that student, and (3) either have been granted guest access to records on the student’s FERPA permissions form or fall within the category of individuals for whom student permission is not required.

Transfer of FERPA rights: When the student is 18 years old, or enters postsecondary study at any age, the rights to the student’s education records under FERPA transfer from the Parents to the student. If the student is enrolled in BYU OHS’s non-university-level courses and is at least 18 years old or is enrolled in BYU OHS’s university courses, regardless of age, education records will not be released to anyone other than the student and any school in which the student is currently enrolled or seeking to enroll. Access to the student’s education records may be granted to a third party if the student provides signed permission granting a specified person rights to access his or her records. View a printable FERPA permissions form.

Tax dependency: If the Parent of a student who has turned 18 or enrolled in a university course can provide tax documentation that the student was claimed as a dependent in the previous income tax year, the Parent may have access to the student’s educational records. In addition to the FERPA permissions form, proof of tax dependency must be provided each time information is requested from the student’s education records.

Sharing education records with other educational institutions: Under FERPA, BYU OHS may share a student’s education records with other educational institutions in which the student is concurrently enrolled or to which the student may be seeking to enroll. For example, if you are a high school student and have supplied your high school’s name, BYU may inform your high school of your course activity and grades. Officials of other educational institutions will typically be required to register for a verified Counselor Portal account in order to access such records or information. Students may request and obtain from BYU OHS a copy of any records shared with another educational institution.

Net ID and password: In addition to FERPA, other laws and regulations require that the BYU OHS protect sensitive personal information and financial records. BYU OHS’s systems require individuals to log in using a secure Network Identification (Net ID) and password. Sharing of Net IDs and passwords with third parties is strictly prohibited because it violates confidentiality and degrades the ability of BYU OHS to protect secure information. A student who shares his or her Net ID and password may be subject to discipline per the BYU OHS Student Code of Conduct. All students (or their Parent/legal guardian for youth registrations) are required to individually log in so personal, financial, and education information remains secure and protected.

Student Directory Information

Student and Parent information will be included in the BYU OHS Student Directory, unless they opt out.  

Directory information is information contained in the education records of a student that a school typically discloses for the convenience of the school community. BYU OHS designates the following as directory information: name; residence address; student and Parent email address; home phone number; cell phone number; participation in school and CE activities, camps, workshops, conferences, clubs, officially recognized activities, and sports; and dates of attendance.  

This form gives you an opportunity to learn about and decide whether to give BYU OHS your consent to disclose directory information to third parties.  

Parents and students have a right to restrict the disclosure of such information, and the period of time within which a parent or eligible student has to notify the school in writing that he or she does not want any or all of those types of information designated as directory information. 

See Student Directory Information form for more information. 

Student Mobile Devices 

Communication between students; their Parents; any local mentor; peer educators; and teachers is integral to educational success. Evolving technology continues to provide additional methods for communicating. Many students today have access to and use their mobile phones and other personal devices as their primary communication tools. 

When authorized by a student’s Parent or legal guardian, BYU OHS teachers and other educators and educational support staff may use the student's mobile phone(s) and other personal device(s) to communicate with the student about school. Even when Parents have given this authorization, BYU OHS personnel are prohibited from communicating with students in any way that is not directly related to and in furtherance of the student’s school activities and academic pursuits. At all times, BYU OHS personnel are required to honor all Utah laws and regulations and BYU policies related to minor protection. 

When a student’s Parent has given this authorization, approved communication methods include text messaging and the use of other messaging platforms, phone calls, and other audio and video calls. 

A Parent who gives this authorization remains financially responsible for the cost of any and all charges, data rates, and data use of the student’s phone(s) and other personal device(s). 

See Student Mobile Phone Policy and Communication Authorization form for more information.  

Consent to Use Image 

For purposes of extending the influence of BYU High School Online Learning (the “Program”) or promoting the Program or other university programs (the “Purposes”), BYU, or any third party authorized by BYU, may take, collect, and make public visual, audio, and video images, including interviews and recordings of me taken during my participation of any offering of the Program (the “Images”). I understand and agree that BYU, or the third party authorized by BYU, owns the Images and all the rights to them and may use them along with my name, likeness, statements, and biographical information for the Purposes, without notifying me, in any manner or media, including, but not limited to, websites, publications, social media, promotions, advertisements, and posters, as well as third-party commercial productions authorized by BYU. I waive any right to inspect, approve, or be compensated for the use of the Images and acknowledge that BYU is not obligated to use the Images. 

Governing Law, Venue, and Jurisdiction. The laws of the State of Utah, without giving effect to its conflicts of law principles, govern all matters arising out of or relating to this Agreement. In the event of a dispute, the exclusive venue and jurisdiction for any lawsuit is the federal courts of the United States located in Salt Lake City, or the courts of the State of Utah located in Utah County. 

See Consent to Use Image form for more information. 

School Counseling Authorization 

BYU OHS provides academic counseling with licensed school counselors. These services are provided as needed during school hours and may include: individual counseling, small groups, class observations, individual skills development, and administration/teacher consultations. BYU OHS counseling personnel can also talk over referral ideas for student needs that extend beyond academic counseling. 

Even though BYU OHS counseling personnel provide academic counseling only, it is possible that students may bring up topics of discussion that include but are not limited to: 

  • Emotional Regulation (for example, anxiety, stress, relaxation) 
  • Life Events (for example, grief, loss, graduation, divorce) 
  • Bullying Resilience 
  • Self-Esteem 
  • Social Skills (for example, friends, respect, conflict resolution, problem solving) 
  • Behavior Management (for example, impulse control, self-regulation) 

When speaking with a school counselor, it is possible that students may discuss their personal views and experiences. Information disclosed in these sessions is confidential, unless not disclosing such information would be harmful to the student or others. Please note that school counseling is intended to help your child succeed in the school setting. School counselors have a responsibility to ensure that an appropriate administrator is informed of any information that concerns potential problems or at-risk situations that might occur. Information concerning life-threatening situations will be shared with the parent and appropriate school personnel. Information gathered from an interview or counseling session may be shared with the administrator or other school personnel only on a need-to-know basis. Information that results in a reasonable suspicion of child abuse must be reported to the appropriate governmental agency. 

If you sign the authorization, you give your consent as parent or legal guardian for BYU OHS counseling personnel to listen to and receive from your child information concerning the following issues: 

  • Political affiliations 
  • Mental or psychological problems 
  • Sexual behavior, orientation, or attitudes 
  • Illegal, anti-social, self-incriminating, or demeaning behavior 
  • Critical appraisals of individuals with whom the student or family member has close family relationships; 
  • Religious affiliations or beliefs 
  • Legally recognized privileges and analogous relationships, such as those with lawyers, medical personnel, or ministers 
  • Income 

See School Counselor Authorization form for more information. 

Consent to Student Personal Information Processing 

BYU OHS strives to safeguard students’ and Parents’ personal information according to BYU’s Privacy Notice and data privacy policies, which includes striving to ensure compliance with all states’ and countries’ data privacy laws. When we collect identity and age verification documents such as birth certificates, we are collecting information that may be classified as “sensitive” in some states and countries. In addition, some states and countries require consent for collecting, using, storing, disclosing, and otherwise processing (collectively, “Processing” or to “Process”) personal information. This form gives you the opportunity to decide whether to consent to Processing of your personal information as students and Parents. 

See Student Personal Information Processing form for more information. 

Auditing

Periodic internal audits of BYU OHS shall be conducted by the Research Evaluation and Data Analytics Department utilizing Utah Regulation R277-116 as a guide.

Title IX — Preventing and Responding to Sexual Misconduct

BYU Independent Study Title IX policy page.

In accordance with Title IX of the Education Amendments of 1972, Brigham Young University (“BYU”) prohibits unlawful sex discrimination against any participant in its education programs or activities. The university also prohibits sexual harassment—including sexual violence—committed by or against students, university employees, and visitors to campus. As outlined in university policy, sexual harassment, dating violence, domestic violence, sexual assault, and stalking are considered forms of “Sexual Misconduct” prohibited by the university.

University policy requires all university employees in a teaching, managerial, or supervisory role to report all incidents of Sexual Misconduct that come to their attention in any way, including but not limited to face-to-face conversations, a written class assignment or paper, class discussion, email, text, or social media post. Incidents of Sexual Misconduct should be reported to the Title IX Coordinator at t9coordinator@byu.edu or 801-422-8692.  Reports may also be submitted through EthicsPoint at the Title IX incident reporting page or by calling 1-888-238-1062 (24 hours a day).

BYU offers confidential resources for those affected by Sexual Misconduct, including the university’s Victim Advocate, as well as a number of non-confidential resources and services that may be helpful. Additional information about Title IX, the university’s Sexual Misconduct Policy, reporting requirements, and resources can be found at BYU’s Title IX homepage or by contacting the university’s Title IX Coordinator.

Non-Discrimination

BYU OHS is committed to providing products and services free from unlawful discrimination. Unlawful discrimination on the basis of race, color, sex (including pregnancy), national origin, religion, age (40 and older), veteran status, genetic information, and/or disability will not be tolerated.


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